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How to troubleshoot error messages that you receive when you try to restore a backup file in Money
Article ID: 310858 - View products that this article applies to.
This article was previously published under Q310858
NoticeIf you've been managing your finances with the help of Microsoft Money, you should be aware that Microsoft discontinued all online services and assisted support for all versions of Money on January 31, 2011. (Microsoft discontinued sales of Money on June 20, 2009.) If you're looking for an alternative program, Microsoft has made the Money Plus Sunset versions available as a replacement for the following expired programs: Microsoft Money Essentials, Microsoft Money Deluxe, Microsoft Money Premium, Microsoft Money Home, and Microsoft Money Business. For more information about Money Plus Sunset, refer to this article in the Microsoft Knowledge base: What Is Microsoft Money Plus Sunset?
When you try to restore the Microsoft Money data file from a backup file, you may receive an error message that is similar to one of the following:
Money cannot locate ‘<location of your Money data file>’ or cannot open it, possibly because it is a read-only file or your disk drive is write protected.
‘<location of your Money data file>’ is corrupted or is not a Money data file. Make sure you are opening a file with an .mny extension.
Money cannot create a temporary file in C:\Windows\temp\
There is not enough disk space to create your Money data file in Temporary Files.
The Path Name Is Invalid
This issue may occur if any one of the following conditions is true:
To resolve this issue, use the following methods in the order that they appear in.
Method 1: Verify the validity of the restore pathWhen you restore the Money data file, the path where you want to restore the file must be valid. To verify this, make sure that you are walking through the restore process correctly. For more information about how to restore a backup file in Money, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/178850/ )How to restore a backup file in Microsoft Money
Method 2: Make sure that you are not trying to restore a backup file from a later version of MoneyWhen you are using multiple versions of Microsoft Money, note that Money is not backward compatible. For example, if you are using Microsoft Money 2006 on one computer and Microsoft Money 2005 on another computer, you cannot open the Money 2006 backup file in Money 2005. However, you can open the Money 2005 file in Money 2006 program.
Note If you reinstall Money 2005, you will need to update Money first to insure that you have the latest updates prior to restoring a Money 2005 backup file. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
320193KB "for more information"
(http://support.microsoft.com/kb/320193/ )You receive the "Money cannot locate <filename>" error message when you try to open a Money data file
Method 3: Increase Hard Disk Free Space on Your Computer
For more information about how to free space on the hard disk, see the Microsoft Windows documentation.
If there is sufficient space on the hard disk to restore the backup file, but you are still cannot restore the backup file, go to Method 4.
Method 4: Copy file to the hard disk
Method 5: Confirm that Money is working correctly
(http://support.microsoft.com/kb/895866/ )How to remove and reinstall Microsoft Money
Method 6: Converting files from Money 98/99 to 2006 or laterIf you are trying to convert a data file from Money 98/99 to Money 2006 or later you will receive one of the messages listed above. This issue occurs because of the enhanced security features in Money 2006 or later. Money 2006 or later does not let you directly convert a Money 99 data file or a Money 98 data file to Money 2006. For more information about converting data from Money 98 or 99 to 2006, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/913108/ )You cannot convert Money 99 or Money 98 data files into Money 2006 or later data files
To minimize loss of data because of a corrupted backup file, we recommend that you back up data to at least two different backup mediums. You can perform each backup two times, one time to each backup medium. For example, use a floppy disk and a Zip drive, or other backup files by alternating the backup medium every time that you back up data.
Article ID: 310858 - Last Review: February 11, 2011 - Revision: 7.0