Article ID: 310897 - View products that this article applies to.
This article was previously published under Q310897
This article describes a new package that makes the Microsoft Windows XP Pscript and Unidrv files available to Windows 2000-based clients. These files introduce additional functionality, and also resolve a number of issues.
Service Pack InformationTo resolve this problem, obtain the latest service pack for Microsoft Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/260910/EN-US/ )How to Obtain the Latest Windows 2000 Service Pack
Hotfix InformationA supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language. The English version of this fix should have the following file attributes or later:
Date Time Version Size File name -------------------------------------------------------- 21-Jul-2001 18:41 14,088 Locale.gpd 21-Jul-2001 18:39 25,489 P6disp.gpd 21-Jul-2001 18:39 3,293 P6font.gpd 17-Aug-2001 21:33 0.3.1281.0 676,352 Pcl5eres.dll 17-Aug-2001 21:35 0.3.1281.0 169,472 Pclxl.dll 21-Jul-2001 18:39 10,375 Pclxl.gpd 21-Jul-2001 18:39 1,156 Pjl.gpd 17-Aug-2001 21:36 0.3.1282.1 129,024 Ps5ui.dll 21-Jul-2001 17:38 26,038 Pscript.hlp 21-Jul-2001 18:42 792,644 Pscript.ntf 17-Aug-2001 21:36 0.3.1282.1 455,168 Pscript5.dll 21-Jul-2001 18:43 969,400 Pscrptfe.ntf 30-May-2001 00:03 5.0.2195.3649 3,584 Spmsg.dll 21-Jul-2001 18:41 14,362 Stdnames.gpd 21-Jul-2001 18:41 698 Ttfsub.gpd 17-Aug-2001 21:36 0.3.1281.0 251,904 Unidrv.dll 21-Jul-2001 17:39 21,225 Unidrv.hlp 17-Aug-2001 21:36 0.3.1281.0 196,096 Unidrvui.dll 17-Aug-2001 21:33 0.3.1281.0 619,520 Unires.dll
Microsoft has confirmed that this is a problem in Microsoft Windows 2000.
Fixes Included in This PackageThe issues that are described in the following Microsoft Knowledge Base articles are resolved by this package:
(http://support.microsoft.com/kb/303407/EN-US/ )Dr. Watson Error in the Spooler When You Print with Arial Unicode TrueType Font
(http://support.microsoft.com/kb/248397/EN-US/ )PostScript Printers Print "Insufficient Memory" Error Message
(http://support.microsoft.com/kb/274295/EN-US/ )Some Fujitsu DL Series Printers May Not Print Graphics Correctly
(http://support.microsoft.com/kb/306336/EN-US/ )UNIFONTOBJ_GetInfo(GETINFO_GLYPHSTRING) Function Does Not Work in the IPrintOemUni::DownloadCharGlyph Method
New Functionality Included in This PackagePrinter-specific updates that are new in this release include: