SMS: Resources Are Not Discovered if Anonymous Connections Are Turned Off

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Article ID: 311257 - View products that this article applies to.
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SYMPTOMS

When you are using the Network Discovery method in Systems Management Server (SMS) 2.0 and Remote Client Installation with the Topology, client, and client operating systems Network Discovery option is turned on, computers may be discovered, but may not be installed. The following entry in the NetDisc.log file may show that Network Discovery could not connect to the computer to determine the operating system name and version:
ADM: NtBrowser: Failed to create an anonymous connection to device computer name due to insufficient access.

CAUSE

This problem may occur if anonymous connections are turned off on the discovered computer.

WORKAROUND

To work around this problem, turn on anonymous connections, either manually through the registry, or by using a group policy.

Registry Method

For additional information manual configuration of anonymous connections by using the registry, click the article numbers below to view the articles in the Microsoft Knowledge Base:
143474 Restricting Information Available to Anonymous Logon Users
246261 How to Use the RestrictAnonymous Registry Value in Windows 2000

Group Policy Method

For group policies that are defined at either the local, site, domain, or organizational unit level, either turn off or change the setting to None. Rely on default permissions in the Group Policy editor under:
Computer Configuration \ Windows Settings \ Security Settings \ Local Policies \ Additional restrictions for anonymous connections

RESOLUTION

This problem has been corrected in the fix that is described in the following Microsoft Knowledge Base article:
312512 SMS: Network Discovery Cannot Connect Anonymously to Client After Remote Client Installation

STATUS

Microsoft has confirmed this to be a problem in Systems Management Server version 2.0.

MORE INFORMATION

SMS Network Discovery uses an anonymous connection to determine what operating system and version a computer has. SMS Network Discovery does not use the SNMP SysDescr value, it makes an RPC call even if SNMP is turned on. If SMS Network Discovery cannot determine the operating system, it cannot write that property to the resulting Discovery Data Record (DDR). Because SMS Discovery Data Manager (DDM) only writes Client Configuration Requests (CCRs) for computers that are running Microsoft Windows NT, Microsoft Windows 2000, or Microsoft Windows XP, DDM is designed to not create CCRs unless it can determine the operating system from the DDR.

Properties

Article ID: 311257 - Last Review: October 24, 2013 - Revision: 3.2
APPLIES TO
  • Microsoft Systems Management Server 2.0 Standard Edition
Keywords: 
kbnosurvey kbarchive kbbug kbnetwork kbui KB311257

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