Article ID: 311361 - Last Review: October 27, 2006 - Revision: 1.2

An Error Occurs in Joy.cpl If a Fujitsu USB Infrared Remote Control Is Connected

View products that this article applies to.

System TipThis article applies to a different operating system than the one you are using. Article content that may not be relevant to you is disabled.

This article was previously published under Q311361

Expand all | Collapse all

SYMPTOMS

If you connect a Fujitsu Universal Serial Bus (USB) infrared remote control to a Windows XP-based computer and the remote control device has a button, an application error may occur in the Game Controllers tool (Joy.cpl) in Control Panel.

Back to the top

CAUSE

This issue is caused by an attempt to free invalid memory.

Back to the top

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

322389 (http://support.microsoft.com/kb/322389/EN-US/ ) How to Obtain the Latest Windows XP Service Pack

The English version of this fix should have the following file attributes or later:

   Date         Time   Version      Size   File name
   ---------------------------------------------------
   02-NOV-2001  20:43  5.1.2600.18  165.0  Dinput8.dll

Back to the top

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows XP Service Pack 1.

Back to the top