Article ID: 311504 - View products that this article applies to.
This article was previously published under Q311504
When you open Device Manager, no devices appear in the list. Instead, a blank window appears.
This behavior occurs if the Plug and Play service is turned off (disabled).
To resolve this behavior, set the startup type for Plug and Play to Automatic. To do so, follow these steps:
Plug and Play is a core operating system service, and therefore, it is best to not disable it. It runs in normal mode and in safe mode.