Devices May Not Power Up Properly When Resuming From Standby

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Artikel ID: 311542 - Bekijk de producten waarop dit artikel van toepassing is.
Dit artikel is eerder gepubliceerd onder NL311542
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Symptomen

When you resume your computer from standby, your computer may stop responding (hang).

Oorzaak

This problem can occur if the Pci.sys driver does not wait the required 10 milliseconds to access a device after power is turned on.

Oplossing

A supported fix is now available from Microsoft, but it is only intended to correct the problem described in this article and should be applied only to systems experiencing this specific problem. This fix may receive additional testing at a later time, to further ensure product quality. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Windows XP service pack that contains this fix.

To resolve this problem immediately, download the fix as instructed below or contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:
http://support.microsoft.com/directory/overview.asp
NOTE: In special cases, charges that are normally incurred for support calls may be canceled, if a Microsoft Support Professional determines that a specific update will resolve your problem. Normal support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The following file is available for download from the Microsoft Download Center:
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Download
Download q311542_WXP_SP1_x86_ENU.exe now
Release Date: February 10, 2002

For additional information about how to download Microsoft Support files, click the article number below to view the article in the Microsoft Knowledge Base:
119591 How to Obtain Microsoft Support Files from Online Services
Microsoft used the most current virus detection software available on the date of posting to scan this file for viruses. Once posted, the file is housed on secure servers that prevent any unauthorized changes to the file.

The English version of this fix should have the following file attributes or later:
   Date         Time   Version      Size    File name
   --------------------------------------------------
   02-Dec-2001  17:21  5.1.2600.21  62,464  Pci.sys

Status

Microsoft has confirmed this to be a problem in the Microsoft products that are listed at the beginning of this article.

Eigenschappen

Artikel ID: 311542 - Laatste beoordeling: vrijdag 7 april 2006 - Wijziging: 3.0
De informatie in dit artikel is van toepassing op:
  • Microsoft Windows XP Home Edition
  • Microsoft Windows XP Professional Edition
Trefwoorden: 
kbqfe kbhotfixserver kbbug kbenv kbfix kbtool kbwinxppresp1fix kbwinxpsp1fix KB311542

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