An Assigned Program Is Not Installed in Terminal Services Remote Administration Mode
This article was previously published under Q311727 SYMPTOMS Programs that are assigned to users who log on to Terminal
Services-based servers that run in Remote Administration mode may not be
installed. This issue occurs with assigned Microsoft Installer (MSI) programs
that invoke custom options by using a script. The following information may
also be logged in the Application log on the server:
Event Type: Error If you log on to the
server locally (at the console), the program deployment works correctly.
Event Source: Userenv Event Category: None Event ID: 1085 Date: 10/12/2001 Time: 3:51:24 PM User: NT AUTHORITY\SYSTEM Computer: Servername Description: The Group Policy client-side extension Software Installation failed to execute. Please look for any errors reported earlier by that extension. For more information, see Help and Support Center at http://support.microsoft.com. Event Type: Error Event Source: MsiInstaller Event Category: None Event ID: 11719 Date: 10/12/2001 Time: 11:02:41 AM User: N/A Computer: Servername Description: Product: Test Package -- Error 1719.The Windows Installer Service could not be accessed. This can occur if you are running Windows in safe mode, or if the Windows Installer is not correctly installed. Contact your support personnel for assistance. For more information, see Help and Support Center at http://support.microsoft.com. WORKAROUND As a workaround, users can install programs manually by
using the Add or Remove Programs tool in Control Panel. Or, users who want to
use the console behavior can log on to the console by using the /console switch when they start the Terminal Services server console (by
using Mstsc.exe). STATUSMicrosoft
has confirmed that this is a problem in the Microsoft products that are listed
at the beginning of this article.
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