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You cannot use Office programs to overwrite documents that are checked out

Article ID: 311740 - View products that this article applies to.

This article was previously published under Q311740

SYMPTOMS

You may receive the following error message:

The file file_name already exists. Do you want to
- Replace existing file
- Save changes with a different name
- Merge changes into existing file

You may receive this error message if you:

Check out a document.
Copy the document from the computer that is running SharePoint Portal Server to a local folder.
Edit the document.
Use the Save As command in one of the Microsoft Office programs to try to overwrite the version of the document on the computer that is running SharePoint Portal Server.

After you receive the error message, if you click Replace existing file, you receive an error message that is similar to:

Word did not save the document. (file_name)

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To resolve this problem, obtain the latest service pack for Microsoft SharePoint Portal Server 2001. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

312963

(http://support.microsoft.com/kb/312963/EN-US/ )

How to Obtain the Latest SharePoint Portal Server 2001 Service Pack

The English version of this fix has the following file attributes or later:

   Date          Time    Version   Size      File name
   ---------------------------------------------------------------
   04-FEB-2002   01:27   N/A       665.360   Q311740_deu_admin.exe

After the fix is installed, the following files have the listed attributes or later:

   Date          Time    Version            Size        File name
   -----------------------------------------------------------------
   14-NOV-2001   04:56   10.145.4714.9999   1.318.912   Msonsext.dll

NOTE: Because of file dependencies, this update requires Microsoft SharePoint Portal Server 2001 Service Pack 1

(http://support.microsoft.com/kb/312963)

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STATUS

Microsoft has confirmed that this is a problem in Microsoft SharePoint Portal Server 2001.
This problem was first corrected in Microsoft SharePoint Portal Server 2001 Service Pack 2.

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