Computer beeps when you try to assign keyboard shortcuts to a menu command in Excel for Mac

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Article ID: 312262 - View products that this article applies to.
This article was previously published under Q312262
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Symptoms

When you try to assign a keyboard shortcut to a menu command, you may hear a beep. Additionally, you cannot assign the key combination.

Cause

This issue may occur if you try to use one of the following key combinations:
  • COMMAND+K
  • COMMAND+P
  • COMMAND+Q
  • COMMAND+W
  • COMMAND+Y
  • COMMAND+Z
  • COMMAND+SHIFT+P
  • COMMAND+SHIFT+Q
  • COMMAND+SHIFT+Y
These key combinations are used by the Mac operating system and cannot be assigned to commands in Microsoft Excel.

Workaround

To work around this issue, use the CONTROL key in place of the COMMAND key or include the SHIFT key in the key combination. The following key combinations are valid:
  • CONTROL+K
  • CONTROL+P
  • CONTROL+Q
  • CONTROL+W
  • CONTROL+Y
  • CONTROL+Z
  • COMMAND+SHIFT+K
  • COMMAND+SHIFT+W
  • COMMAND+SHIFT+Z

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More information

For more information about how to customize keyboard shortcuts, click the Office Assistant, type customize keyboard shortcut assignments, click Search, and then click a topic to view it.

Note If the Assistant is hidden, click the Office Assistant button on the Standard toolbar.

Properties

Article ID: 312262 - Last Review: November 2, 2013 - Revision: 4.0
Applies to
  • Microsoft Excel 2004 for Mac
  • Microsoft Excel X for Mac
Keywords: 
kbnosurvey kbarchive dftsdahomeportal kbbug kbpending KB312262

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