Article ID: 312262 - View products that this article applies to.
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When you try to assign a keyboard shortcut to a menu command, you may hear a beep. Additionally, you cannot assign the key combination.
This issue may occur if you try to use one of the following key combinations:
To work around this issue, use the CONTROL key in place of the COMMAND key or include the SHIFT key in the key combination. The following key combinations are valid:
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
For more information about how to customize keyboard shortcuts, click the Office Assistant, type customize keyboard shortcut assignments, click Search, and then click a topic to view it.
Note If the Assistant is hidden, click the Office Assistant button on the Standard toolbar.