OL2002: Recipients Receive an Out-of-Date Condition for a Recurring Meeting

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This article was previously published under Q312350

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SYMPTOMS

If the meeting originator makes one or more updates to a recurring appointment, adds a new recipient, and sends out these updates, the original meeting recipients may receive an out-of-date condition and when accepting the meeting the recipients may receive the following message:

You have received a more recent update to this meeting. Responding to this request will result in out-of-date information on your calendar. Are you sure you want to respond to this meeting?

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CAUSE

This problem can occur because Outlook 2002 mishandles the Sequence Number Field (SNF) that is associated with the recurring appointment.

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RESOLUTION

To resolve this problem, obtain the latest service pack for Microsoft Office XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

307841 (http://support.microsoft.com/kb/307841/EN-US/ ) OFFXP: How to Obtain the Latest Office XP Service Pack

The English-language version of this fix should have the following file attributes or later:

   Date         Time    Version        Size     File name     
   -------------------------------------------------------
   12-Dec-2001  00:13  10.0.3604.0    534,856  Outlcm.dll
   20-Dec-2001  19:43  10.0.3618.0  6,306,120  Outllib.dll
   20-Dec-2001  19:44  10.0.3618.0     92,488  Outlmime.dll
   29-Nov-2001  02:21  10.0.3527.0     47,432  Recall.dll

After the hotfix is installed, the following files will have the listed attributes or later:

   Date        Time     Version      Size       File name     
   -------------------------------------------------------
   12-Dec-2001 00:13  10.0.3604.0    534,856   Outlcm.dll
   20-Dec-2001 19:43  10.0.3618.0  6,306,120   Outllib.dll
   20-Dec-2001 19:44  10.0.3618.0     92,488   Outlmime.dll
   29-Nov-2001 02:21  10.0.3527.0     47,432   Recall.dll

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Office XP Service Pack 2 (SP-2).

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