Article ID: 312393 - View products that this article applies to.
This article was previously published under Q312393
When you start your Windows XP-based computer, the System Configuration Utility (Msconfig) also starts. If you click Normal Mode on the General tab and then restart your computer, the behavior is not resolved.
This behavior occurs because there are some services and programs that remain unchecked even after you choose the Normal Startup option.
To resolve this behavior: