Ftapp.dll causes an error message

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Article ID: 312429 - View products that this article applies to.
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Installing iMesh on your Windows XP-based computer may generate an error message that is similar to:
Explorer.exe has encountered a problem and needs to close. We are sorry for the inconvenience.
If you view the data that the error report contains, the following error signature information is displayed:
App Name      App Version  Module Name  Module Version  Offset
Explorer.exe  6.0.2600.0   Ftapp.dll         000059be
There may be other shareware or freeware programs that install this dynamic-link library (DLL). See the "Workaround" section of this article for information about how to remove this DLL.


Ftapp.dll is an advertising and user-monitoring Trojan file. It might track your Web browsing activity or display advertisements, or both.


No uninstall program (Uninst.exe) is included with Ftapp.dll. You receive an error message if you try to remove Ftapp.dll by using the Add or Remove Programs tool in Control Panel, and Ftapp.dll is not removed. To remove it, use either of the following methods.

Method 1

Use a "freeware" detector (such as Ad-aware). You can download Ad-aware from the following Cnet Web site:
After you install Ad-aware, install the updated Ad-aware signature file (Reflist.zip) from the following Lavasoft Web site:
This updates the Reflist.sig file that is included with Ad-aware. You can then scan for and clean this Trojan from your computer.

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Method 2

Click Start, click Run,and then type the following command: regsvr32 /u "C:\Program Files\ftapp\ftapp.dll"


Article ID: 312429 - Last Review: May 7, 2007 - Revision: 3.1
  • Microsoft Windows XP Home Edition
  • Microsoft Windows XP Professional
kbprb kbprod2web KB312429

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