Files That Are Not .url Files Are Deleted from the Favorites Folder

View products that this article applies to.

This article was previously published under Q312536

Expand all | Collapse all

SYMPTOMS

Non-Internet shortcut files that are located in a user's Favorites folder may be deleted.

Back to the top

The Windows 2000 Internet Explorer\Favorites and Links group policy that is used to deploy administrative Internet shortcuts to clients deletes non-Internet files if it is assigned to users.

Microsoft Internet Explorer stores Internet shortcut files as .url files. Shortcuts to documents or other files are stored as .lnk files. If the Internet Explorer\Favorites and Links group policy is applied, it deletes all files that are not .url files in the Favorites folder.

Back to the top

RESOLUTION

To resolve this problem, obtain the latest service pack for Internet Explorer 6. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

328548 (http://support.microsoft.com/kb/328548/EN-US/ ) How to Obtain the Latest Internet Explorer 6 Service Pack

The English version of this fix should have the following file attributes or later:

   Date         Time   Version         Size     File name
   ---------------------------------------------------------
   16-Nov-2001  15:58  5.50.4911.1600  203,536  Iedkcs32.dll

NOTE: Before you install this hotfix, install Internet Explorer 5.5 Service Pack 2 (SP2) on the client computers.

Back to the top

WORKAROUND

To work around this problem, do not apply the Internet Explorer\Favorites and Links policy to assign favorites to users who require files that are not .url files in the Favorites folder.

Back to the top

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Internet Explorer 6 Service Pack 1.

Back to the top

MORE INFORMATION

For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:

265173 (http://support.microsoft.com/kb/265173/EN-US/ ) The Datacenter Program and Windows 2000 Datacenter Server Product

For additional information about how to install multiple hotfixes with only one reboot, click the following article number to view the article in the Microsoft Knowledge Base:

296861 (http://support.microsoft.com/kb/296861/ ) How to Install Multiple Windows Updates or Hotfixes with Only One Reboot

For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:

249149 (http://support.microsoft.com/kb/249149/EN-US/ ) Installing Microsoft Windows 2000 and Windows 2000 Hotfixes

Back to the top