Reducing the Amount of Cached Logon Information Disables the Functionality

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This article was previously published under Q312538

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SYMPTOMS

For security reasons, you may want to reduce the amount of cached logon information that a computer stores. If you do this by using the information in the following Microsoft Knowledge Base article, cached logon information may no longer work:

172931 (http://support.microsoft.com/kb/172931/EN-US/ ) Cached Logon Information

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CAUSE

When you reduce the number of cache entries, the existing entries are written with an incorrect size for the cache entry.

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RESOLUTION

A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS (http://support.microsoft.com/default.aspx?scid=fh;en-us;cntactms)

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:

   Date         Time   Version        Size    File name   Platform
   ---------------------------------------------------------------
   20-Nov-2001  03:51  4.0.1381.7110  48,400  Msv1_0.dll  i386

NOTE: Because of file dependencies, this hotfix requires Microsoft Windows NT 4.0 Service Pack 6a.

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