FIX: Message Queuing Triggers service may fail every few days

Article translations Article translations
Article ID: 312613 - View products that this article applies to.
This article was previously published under Q312613
This article has been archived. It is offered "as is" and will no longer be updated.
Expand all | Collapse all

SYMPTOMS

The Microsoft Message Queuing Triggers service may fail every few days, and you may receive the following error message in the application event log for every message that is in the queue:
EventID: 65521
source: MSMQ Triggers
Type: Error
Category: Trigobjs
The description for Event ID ( 65521 ) in Source ( MSMQ Triggers ) could not be found. It contains the following insertion string(s): CMSMQRuleHandler::InvokeCOMComponent() has failed to create the COM component with the ProgID (comPPMessaging.Sender). The HRESULT was (80080008).
When you receive this message, the COM component is no longer invoked by the Message Queuing Triggers service. After you receive this message, when you restart the Message Queuing Triggers service, you receive the following error message in the application event log:
EventID: 65522
source: MSMQ Triggers
Type: Error
Category: Trigobjs
The description for Event ID ( 65522 ) in Source ( MSMQ Triggers ) cannot be found. It contains the following insertion string(s):CMSMQRuleHandler::MessageArrived() has failed to recognise the supplied action tag (). The entire Rule Action string was (COMcomPPMessaging.Sender MessageFound $MSG_QUEUE_FORMATNAME ). The action could not be completed.

RESOLUTION

To resolve this problem immediately, download the latest version of the Message Queuing Triggers service from the following Microsoft Web site:
http://www.microsoft.com/downloads/details.aspx?FamilyID=8086a653-c1fd-4ae4-9a38-561156efbf6a&DisplayLang=en

The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date           Time     Version     Size       File name
   --------------------------------------------------------------
   13-Nov-2001    06:07    1.1.0.18     77,881    Trigmon.exe
   13-Nov-2001    06:06    1.1.0.18    352,318    Trigobjs.dll
   13-Nov-2001    06:07    1.1.0.18    299,070    Trigserv.exe
   13-Nov-2001    06:07    1.1.0.18    536,634    Trigsnap.dll
   13-Nov-2001    06:07    1.1.0.18      2,616    Trigsnap.lib
				

WORKAROUND

To work around this problem, restart the Message Queuing Triggers service; however, the service will fail again in a few days.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Properties

Article ID: 312613 - Last Review: February 27, 2014 - Revision: 4.1
APPLIES TO
  • Microsoft Message Queue Server 1.0
  • Microsoft Message Queuing 2.0
Keywords: 
kbnosurvey kbarchive kbprb kbqfe KB312613

Give Feedback

 

Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from smallbusiness.support.microsoft.com