Article ID: 312834 - Last Review: July 28, 2006 - Revision: 1.2 The Level1Add registry key is missing in Outlook 2002This article was previously published under Q312834 IMPORTANT: This article contains information about modifying the registry.
Before you modify the registry, make sure to back it up and make sure that you
understand how to restore the registry if a problem occurs. For information
about how to back up, restore, and edit the registry, click the following
article number to view the article in the Microsoft Knowledge Base: 256986
(http://support.microsoft.com/kb/256986/EN-US/
)
Description of the Microsoft Windows Registry
SYMPTOMS Outlook 2002 may not support the Level1Add registry key, which was supported in Microsoft Outlook 2000. In
Outlook 2000, you can add and remove attachments from "Level1 Attachments" by
using the following registry key: HKEY_CURRENT_USER\Software\Microsoft\Office\9.0\Outlook\Security Key: Level1Add RESOLUTIONTo resolve this problem, obtain the latest
service pack for Microsoft Office XP. For additional information, click the
following article number to view the article in the Microsoft Knowledge Base: 307841
(http://support.microsoft.com/kb/307841/EN-US/
)
OFFXP: How to Obtain the Latest Office XP Service Pack
The English version of this fix should have the
following file attributes or later:
Version File name
--------------------------
10.0.3228.0 Exsec32.dll
10.0.3409.0 Outllib.dll
10.0.3311.0 Outlook.exe
10.0.3311.0 OutlPH.dll
10.0.3012.0 Rm.dll
STATUSMicrosoft
has confirmed that this is a problem in the Microsoft products that are listed
at the beginning of this article.
This problem was first corrected in Office XP Service
Pack 1. MORE INFORMATION To enable the Level1Add options, you have to edit the registry. WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk. To enable the Level1Add options, follow these steps:
HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\10.0\Outlook\Security For additional information about this
feature in Outlook 2000, click the article number below to view the article in
the Microsoft Knowledge Base: 318515
(http://support.microsoft.com/kb/318515/EN-US/
)
OL2000: Cannot Access Attachments
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