Article ID: 313242 - Last Review: June 20, 2008 - Revision: 8.1

Two resources to troubleshoot network connection problems in Windows XP

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Introduction

This article lists two resources to help you troubleshoot network connection problems in Windows XP.

This article is intended for a beginning to intermediate computer user.

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Troubleshooting resources

For information about how to troubleshoot network connection problems on your home network, visit the following Microsoft Web site:
http://www.microsoft.com/windowsxp/using/networking/maintain/troubleshoot.mspx (http://www.microsoft.com/windowsxp/using/networking/maintain/troubleshoot.mspx)
For information about how to troubleshoot network connection problems on your small office or home office wireless network, visit the following Microsoft Web site:
http://www.microsoft.com/downloads/details.aspx?FamilyID=35c7e5ad-59e7-477b-9d27-6a7030e67002&displaylang=en (http://www.microsoft.com/downloads/details.aspx?FamilyID=35c7e5ad-59e7-477b-9d27-6a7030e67002&displaylang=en)

Note If you still have networking problems, you might want to ask someone for help or contact support. For information about how to contact support, please visit the following Microsoft Web site:

http://support.microsoft.com/contactus (http://support.microsoft.com/contactus)

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MORE INFORMATION

For information about how to set up a wired network, visit the following Microsoft Web site:

http://www.microsoft.com/windowsxp/using/networking/setup/wired.mspx (http://www.microsoft.com/windowsxp/using/networking/setup/wired.mspx)

For information about how to set up a wireless network, visit the following Microsoft Web site:

http://www.microsoft.com/windowsxp/using/networking/setup/wireless.mspx (http://www.microsoft.com/windowsxp/using/networking/setup/wireless.mspx)

For more information about how to troubleshoot Wireless Zero Configuration service issues, visit the following Microsoft Web site:

http://technet.microsoft.com/en-us/library/bb457017.aspx (http://technet.microsoft.com/en-us/library/bb457017.aspx)

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

871122 (http://support.microsoft.com/kb/871122/ ) Error message when you try to run the Wireless Network Setup Wizard after you update to Windows XP Service Pack 2 or Windows XP Tablet PC Edition 2005

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