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Office Developer Help documentation is not available when you install Microsoft Office XP Developer

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Article ID:313496
Last Review:March 13, 2006
Revision:2.2
This article was previously published under Q313496
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SYMPTOMS

When you install Microsoft Office XP Developer after you install the .NET Framework software developer's kit (SDK), Visual Studio .NET, or any edition of the MSDN Library designed for Visual Studio .NET, the Office Developer Help documentation is not available.

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CAUSE

This behavior occurs because Microsoft Office XP Developer uses an earlier version of the HTML help control. Therefore, if you install Microsoft Office XP Developer after you install the .NET Framework SDK or any of the other programs mentioned in the "Symptoms" section of this article, you overwrite the more recent version of Office Developer Help documentation that was installed with those programs.

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RESOLUTION

To resolve this issue, install Microsoft Office Developer before you install the .NET Framework SDK or the MSDN Library for Visual Studio .NET.

If the .NET Framework SDK or MSDN Library is already installed, install Microsoft Office Developer XP Service Pack 1 (SP-1). For more information, click the following article number to view the article in the Microsoft Knowledge Base:
313166 (http://support.microsoft.com/kb/313166/) How to obtain and install Office XP Developer Service Pack 1 (S)
For more information, visit the following Microsoft Web site:
http://microsoft.com/office/developer/default.htm (http://microsoft.com/office/developer/default.htm)
Alternatively, uninstall the .NET Framework SDK and/or MSDN Library features by using the Add/Remove Programs tool in Control Panel. Next, install Microsoft Office XP Developer, and then reinstall the .NET Framework SDK, Visual Studio .NET, or .NET edition of the MSDN Library.

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STATUS

Microsoft has confirmed that this is a bug in Microsoft Office XP Developer.

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MORE INFORMATION

Steps to reproduce the problem

1.Install Visual Studio .NET.Install the Microsoft Office XP Developer edition.Attempt to use the Microsoft Office XP Developer help system.

You experience the behavior described in the "Symptoms" section.
2.Install the Microsoft Office XP Developer edition.Attempt to use the Microsoft Office XP Developer help system.

You experience the behavior described in the "Symptoms" section.
3.Try to use the Microsoft Office XP Developer help system.

You experience the behavior that is described in the "Symptoms" section.

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For more information about Microsoft Office XP Developer, click the following article number to view the article in the Microsoft Knowledge Base:
313166 (http://support.microsoft.com/kb/313166/) How to obtain and install Office XP Developer Service Pack 1
313170 (http://support.microsoft.com/kb/313170/) List of problems that are fixed in Microsoft Office XP Developer Service Pack 1

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APPLIES TO
•Microsoft Office XP Developer Edition
•Microsoft Visual Studio .NET 2002 Professional Edition
•MSDN 2003 Universal Edition

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Keywords: 
kbprb kbvs2005swept kbvs2005doesnotapply KB313496

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