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Support resources for installing and troubleshooting Office 2000 Setup

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Article ID:313602
Last Review:May 7, 2007
Revision:2.5
This article was previously published under Q313602
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SUMMARY

This article includes links to other articles in the Microsoft Knowledge Base that help you to install and to troubleshoot Microsoft Office 2000, Service Release 1 (SR-1/SR-1a) and Service Pack 2 (SP-2).

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MORE INFORMATION

General Office Version Information and FAQ

312564 (http://support.microsoft.com/kb/312564/EN-US/) OFF2000: Frequently Asked Questions About Office 2000 Service Releases, Service Packs, and Updates
266134 (http://support.microsoft.com/kb/266134/) OFF2000: History of Office 2000 Updates
255275 (http://support.microsoft.com/kb/255275/) How to determine the version of your Office 2000 program
260292 (http://support.microsoft.com/kb/260292/EN-US/) OFF2000: How to Determine Whether Office 2000 SR-1 Is Installed
261934 (http://support.microsoft.com/kb/261934/EN-US/) OFF2000: Version Differences Between SR-1 and SR-1a Updates

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Setup Log File Information

230861 (http://support.microsoft.com/kb/230861/EN-US/) OFF2000: How to Customize Office Setup Logging Options
237957 (http://support.microsoft.com/kb/237957/) How to use an Office 2000 Setup log file to troubleshoot Setup problems
259420 (http://support.microsoft.com/kb/259420/EN-US/) OFF2000: How to Use a Log File to Troubleshoot SR-1 Update Problems
290301 (http://support.microsoft.com/kb/290301/) Description of the Windows Installer CleanUp Utility
279299 (http://support.microsoft.com/kb/279299/EN-US/) OFF2000: How to Troubleshoot the Installation of SP-2 by Using the Log File

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Troubleshooting Information

238259 (http://support.microsoft.com/kb/238259/EN-US/) OFF2000: Office Stops During Setup: Troubleshooting Steps on Windows 95
238012 (http://support.microsoft.com/kb/238012/EN-US/) OFF2000: Office Stops During Setup: Troubleshooting Steps on Windows 98
274318 (http://support.microsoft.com/kb/274318/EN-US/) OFF2000: Office Stops During Setup: Troubleshooting Steps on Windows Me
200116 (http://support.microsoft.com/kb/200116/EN-US/) OFF2000: Troubleshooting Office Programs Under Windows NT 4.0
217714 (http://support.microsoft.com/kb/217714/EN-US/) OFF2000: Setup Appears to Stop Responding, Followed by Internal Error 2336 or 2755
224313 (http://support.microsoft.com/kb/224313/EN-US/) OFF2000: How to Install Office 2000 on Windows 2000 Terminal Server
229819 (http://support.microsoft.com/kb/229819/EN-US/) OFF2000: Error Message When You Install or Upgrade the Windows Installer
236597 (http://support.microsoft.com/kb/236597/EN-US/) OFF2000: Error Message: The Installation Package Could Not Be Opened
291846 (http://support.microsoft.com/kb/291846/EN-US/) OFF2000: Error 2318 or Error 1326 When You Try to Install the SR-1 Update
240324 (http://support.microsoft.com/kb/240324/EN-US/) OFF2000: Setup Prompts for CD When CD Is in the Drive

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APPLIES TO
•Microsoft Office 2000 Premium Edition
•Microsoft Office 2000 Professional Edition
•Microsoft Office 2000 Standard Edition
•Microsoft Office 2000 Small Business Edition
•Microsoft Office 2000 Developer Edition
•Microsoft Access 2000 Standard Edition
•Microsoft Excel 2000 Standard Edition
•Microsoft FrontPage 2000 Standard Edition
•Microsoft Outlook 2000 Standard Edition
•Microsoft PowerPoint 2000 Standard Edition
•Microsoft Word 2000 Standard Edition

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Keywords: 
kbhowto kbservicepack kbsetup kbinfo KB313602

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