Help and Support

Article ID: 313602 - Last Review: May 7, 2007 - Revision: 2.5

Support resources for installing and troubleshooting Office 2000 Setup

This article was previously published under Q313602

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SUMMARY

This article includes links to other articles in the Microsoft Knowledge Base that help you to install and to troubleshoot Microsoft Office 2000, Service Release 1 (SR-1/SR-1a) and Service Pack 2 (SP-2).

MORE INFORMATION

General Office Version Information and FAQ

312564  (http://support.microsoft.com/kb/312564/EN-US/ ) OFF2000: Frequently Asked Questions About Office 2000 Service Releases, Service Packs, and Updates
266134  (http://support.microsoft.com/kb/266134/ ) OFF2000: History of Office 2000 Updates
255275  (http://support.microsoft.com/kb/255275/ ) How to determine the version of your Office 2000 program
260292  (http://support.microsoft.com/kb/260292/EN-US/ ) OFF2000: How to Determine Whether Office 2000 SR-1 Is Installed
261934  (http://support.microsoft.com/kb/261934/EN-US/ ) OFF2000: Version Differences Between SR-1 and SR-1a Updates

Setup Log File Information

230861  (http://support.microsoft.com/kb/230861/EN-US/ ) OFF2000: How to Customize Office Setup Logging Options
237957  (http://support.microsoft.com/kb/237957/ ) How to use an Office 2000 Setup log file to troubleshoot Setup problems
259420  (http://support.microsoft.com/kb/259420/EN-US/ ) OFF2000: How to Use a Log File to Troubleshoot SR-1 Update Problems
290301  (http://support.microsoft.com/kb/290301/ ) Description of the Windows Installer CleanUp Utility
279299  (http://support.microsoft.com/kb/279299/EN-US/ ) OFF2000: How to Troubleshoot the Installation of SP-2 by Using the Log File

Troubleshooting Information

238259  (http://support.microsoft.com/kb/238259/EN-US/ ) OFF2000: Office Stops During Setup: Troubleshooting Steps on Windows 95
238012  (http://support.microsoft.com/kb/238012/EN-US/ ) OFF2000: Office Stops During Setup: Troubleshooting Steps on Windows 98
274318  (http://support.microsoft.com/kb/274318/EN-US/ ) OFF2000: Office Stops During Setup: Troubleshooting Steps on Windows Me
200116  (http://support.microsoft.com/kb/200116/EN-US/ ) OFF2000: Troubleshooting Office Programs Under Windows NT 4.0
217714  (http://support.microsoft.com/kb/217714/EN-US/ ) OFF2000: Setup Appears to Stop Responding, Followed by Internal Error 2336 or 2755
224313  (http://support.microsoft.com/kb/224313/EN-US/ ) OFF2000: How to Install Office 2000 on Windows 2000 Terminal Server
229819  (http://support.microsoft.com/kb/229819/EN-US/ ) OFF2000: Error Message When You Install or Upgrade the Windows Installer
236597  (http://support.microsoft.com/kb/236597/EN-US/ ) OFF2000: Error Message: The Installation Package Could Not Be Opened
291846  (http://support.microsoft.com/kb/291846/EN-US/ ) OFF2000: Error 2318 or Error 1326 When You Try to Install the SR-1 Update
240324  (http://support.microsoft.com/kb/240324/EN-US/ ) OFF2000: Setup Prompts for CD When CD Is in the Drive

APPLIES TO
  • Microsoft Office 2000 Premium Edition
  • Microsoft Office 2000 Professional Edition
  • Microsoft Office 2000 Standard Edition
  • Microsoft Office 2000 Small Business Edition
  • Microsoft Office 2000 Developer Edition
  • Microsoft Access 2000 Standard Edition
  • Microsoft Excel 2000 Standard Edition
  • Microsoft FrontPage 2000 Standard Edition
  • Microsoft Outlook 2000 Standard Edition
  • Microsoft PowerPoint 2000 Standard Edition
  • Microsoft Word 2000 Standard Edition
Keywords: 
kbhowto kbservicepack kbsetup kbinfo KB313602

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