Article ID: 313938 - View products that this article applies to.
This article was previously published under Q313938
Important This article contains information about how to modify the registry. Make sure to back up the registry before you modify it. Make sure that you know how to restore the registry if a problem occurs. For more information about how to back up, restore, and modify the registry, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/256986/ )Description of the Microsoft Windows registry
When you attempt to activate Microsoft Office XP after you successfully install it, the Activation Wizard does not start. You do not receive any error messages.
This issue can occur when there is part of a previous Office installation in the registry or in the Office folders.
Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall your operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.
To resolve this issue, follow these steps in the order in which they are presented.
NOTE: Because there are several versions of Microsoft Windows, the following steps may be different on your computer. If they are, see your product documentation to complete these steps.
Uninstall Office XPTo remove Office XP and any stand-alone Office products that may be present on your computer, follow these steps:
Delete Microsoft Office Folders
Delete .tmp Files
Rename the Config.msi Folder
Remove Office-related Keys from Registry
Run Office XP SetupRun Office XP Setup, and then start any Office XP program to complete activation.
Article ID: 313938 - Last Review: December 4, 2007 - Revision: 1.6
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