XADM: Information Store Performance Degrades with High FCB Asynchronous Scans per Second and Version Store Growth

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Article ID: 313983 - View products that this article applies to.
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Information store performance may degrade over a period of time. If System Monitor data collection is in place, you may see the following symptoms:
  • The information store uses 100 percent of the CPU.
  • The version store grows to approximately 2,500 buckets.
  • The client remote procedure call (RPC) requests slow down.


To resolve this problem, obtain the latest service pack for Microsoft Exchange 2000 Server. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
301378 XGEN: How to Obtain the Latest Exchange 2000 Server Service Pack
The English version of this fix should have the following file attributes or later:

Component: JET

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File nameVersion

NOTE: Because of file dependencies, this update requires Microsoft Exchange 2000 Server Service Pack 1.


Microsoft has confirmed that this is a problem in Microsoft Exchange 2000 Server. This problem was first corrected in Microsoft Exchange 2000 Server Service Pack 3.


Article ID: 313983 - Last Review: October 24, 2013 - Revision: 1.3
  • Microsoft Exchange 2000 Server Standard Edition
kbnosurvey kbarchive kbbug kbexchange2000presp3fix kbexchange2000sp3fix kbfix KB313983

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