OL2002: A Contact Returns in the PT_UNICODE Format When You Use the 'ResolveName' Method in a PST File

If you use the MAPI ResolveName method to refer to a personal folders (.pst) file, a contact may return in the PT_UNICODE format instead of the expected PT_STRING8 format. You may notice this format problem in string properties (for example, in the PR_DISPLAY_NAME and the PR_EMAIL_ADDRESS string properties).

This problem occurs because Outlook 2002 returns this information in a PR_UNICODE format although it was not requested to do so.

To resolve this problem, obtain the latest service pack for Microsoft Office XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Office XP Service Pack 2 (SP-2).