Article ID: 314560
This article was previously published under Q314560
This article has been archived. It is offered "as is" and will no longer be updated.
When you are using the "Regional Options" Language settings for the system setting, programs that call SetActiveWindow on the default IME Window may enter an endless loop with 100 percent CPU utilization. After 10 to 30 seconds, your computer may appear to stop responding (hang), your keyboard and mouse may not respond, but your computer may continue to answer on the network. The problem was initially seen in Windows 2000 with the Japanese Language Pack installed, but it may also occur with other configurations.
This problem can occur when the "Default IME" window (which normally does not have a parent) becomes damaged. In this damaged state, it may point to itself, and this can cause an endless loop and high CPU activity.
To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
260910The English version of this fix should have the following file attributes or later:
(http://support.microsoft.com/kb/260910/EN-US/ )How to Obtain the Latest Windows 2000 Service Pack
Date Time Version Size File name ---------------------------------------------------------- 14-Dec-2001 11:21 5.0.2195.4572 222,480 Gdi32.dll 14-Dec-2001 11:21 5.0.2195.4272 731,920 Kernel32.dll 25-Jun-2001 18:17 188.8.131.52 47,808 User.exe 14-Dec-2001 11:21 5.0.2195.4314 402,192 User32.dll 14-Dec-2001 11:21 5.0.2195.4345 371,984 Userenv.dll 14-Dec-2001 11:20 5.0.2195.4768 1,642,608 Win32k.sys 30-Oct-2001 18:17 5.0.2195.4575 178,960 Winlogon.exe 14-Dec-2001 11:21 5.0.2195.4602 243,472 Winsrv.dll 14-Dec-2001 11:22 5.0.2195.4272 731,920 Kernel32.dll 14-Dec-2001 11:25 5.0.2195.4768 1,642,608 Win32k.sys
NOTE: Files are cumulative and may resolve other issues that were fixed in the same files in prior versions. This fix can be used to resolve the problem that is described in the following Microsoft Knowledge Base article:
(http://support.microsoft.com/kb/315763/EN-US/ )The Local Profile Loads Instead of Your Roaming Profile
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 3.
For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:
265173For additional information about how to install multiple hotfixes with only one reboot, click the article number below to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/265173/EN-US/ )The Datacenter Program and Windows 2000 Datacenter Server Product
(http://support.microsoft.com/kb/296861/EN-US/ )Use QChain.exe to Install Multiple Hotfixes with Only One Reboot