Article ID: 314854 - View products that this article applies to.
This article was previously published under Q314854
For a Microsoft Windows 2000 version of this article, see 200435
This article describes procedures that you can follow to troubleshoot difficulties with video drivers when you start your computer in Windows XP. Specifically, the article describes how to find out which video drivers are loading.
If the video driver is not loading correctly, another program may have replaced some files. These symptoms point to that cause:
(http://support.microsoft.com/kb/322756/ )How to back up and restore the registry in Windows
To verify exactly which video drivers you expect your Windows operating system to load, follow these steps:
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\AW_HOST\Video0.Verify the following:
If the links and values are correct, and the files are present, there may be a video driver conflict. Verify that you have the latest drivers for the video adapter.
The following example shows what the registry settings are if you use an S3 video adapter:
HKEY_LOCAL_MACHINE\hardware\DeviceMap\VideoFor additional information about dealing with Video Issues, click the article number below to view the article in the Microsoft Knowledge Base:
The value Device\Video0 = \REGISTRY\Machine\System\ControlSet001\Services\s3\Device0
The value InstalledDisplayDrivers = s3 vga
(http://support.microsoft.com/kb/162577/EN-US/ )STOP: C0000143 MISSING DISPLAY_DRIVER.DLL
(http://support.microsoft.com/kb/154754/EN-US/ )STB PowerGraph Video VLB Display Adapter Not Detected
Article ID: 314854 - Last Review: August 6, 2002 - Revision: 1.3
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