Cannot access the Internet with ZoneAlarm or ZoneAlarm Pro installed after you upgrade to a later version of Office

???? ?????? ???? ??????
???? ID: 315041 - ?? ???????? ?? ?????? ??? ?? ?? ???? ???? ???? ??.
??? ?? ??????? ???? | ??? ?? ??????? ????

?????

After you install a Microsoft Office Service Pack, or after you upgrade from one version of Microsoft Office to a later version, you cannot access the Internet.

????

This problem occurs when you install ZoneAlarm or ZoneAlarm Pro on your computer before you upgrade Microsoft Office.

????????

To resolve this problem, contact Zone Labs for assistance. Alternatively, you can use the following information that is provided by Zone Labs:
  1. Open ZoneAlarm, and then press F1.
  2. ????????, ??????troubleshooting.
  3. Double-click "I'm having trouble connecting to the Internet."

???? ???????

For information about how to contact Zone Labs, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:
65416????????? ?? ?????????? ???????? ?????? ???????, A-K

60781????????? ?? ?????????? ???????? ?????? ???????, L-P

60782????????? ?? ?????????? ???????? ?????? ???????, Q-Z
?????? ?????? ???? ??? ???? ?????? ???? ?? ??? Microsoft ???? ?????-???? ?????? ??????? ?????? ????? ??.. ?? ?????? ??????? ???? ???? ????? ????? ?? ??? ???? ??.. Microsoft ?? ?????-???? ?????? ??????? ?? ??? ???? ?? ??? ?????? ???? ????..

?? ?????-???? ?????? Microsoft ?? ???????? ???????? ?????? ??????? ??? ?? ??? ????? ?? ???? ????? ???? ??.. Microsoft ?? ???????? ?? ???????? ?? ??????????? ?? ???? ??? ??? ?????? ???? ???? ??, ????? ?? ??????..

???

???? ID: 315041 - ????? ???????: 18 ??????? 2011 - ??????: 3.0
???? ???? ???? ??:
  • Microsoft Office XP Professional Edition with Microsoft FrontPage 2002
  • Microsoft Office Outlook 2003
  • Microsoft Office PowerPoint 2003
  • Microsoft Office Publisher 2003
  • Microsoft Office Professional Edition 2003
  • Microsoft Office Small Business Edition 2003
  • Microsoft Office Basic Edition 2003
  • Microsoft Office Access 2003
  • Microsoft Office Basic 2007
  • Microsoft Office Enterprise 2007
  • Microsoft Office Home and Student 2007
  • Microsoft Office Professional 2007
  • Microsoft Office Professional Plus 2007
  • Microsoft Office Standard 2007
  • Microsoft Office Ultimate 2007
  • Microsoft Office Access 2007
  • Microsoft Office Excel 2007
  • Microsoft Office InfoPath 2007
  • Microsoft Office OneNote 2007
  • Microsoft Office Outlook 2007
  • Microsoft Office PowerPoint 2007
  • Microsoft Office Project Professional 2007
  • Microsoft Office Project Standard 2007
  • Microsoft Office Publisher 2007
  • Microsoft Office SharePoint Designer 2007
  • Microsoft Office Visio Professional 2007
  • Microsoft Office Visio Standard 2007
  • Microsoft Office Word 2007
??????: 
kb3rdparty kbnofix kbprb kbmt KB315041 KbMthi
???? ?????? ????????
??????????: ?? ???? ?? ???? ??????? ?? ????? ?? Microsoft ????-?????? ?????????? ?????? ?????? ???? ??? ??. Microsoft ???? ??? ????-???????? ?? ????-???????? ????? ?????? ?? ???? ???????? ???? ?? ???? ????? ????? ??? ?? ??? ?????? ?? ???? ???? ???? ??? ????? ??. ???????, ????-???????? ???? ????? ???? ???? ???? ???. ?????, ????????, ?????-???? ?? ??????? ?? ???????? ?? ???? ???, ???? ?? ??? ?????? ???? ???? ??? ????? ??? ?? ???? ??. Microsoft ??????? ??? ???? ?? ?????? ?? ??????????, ????????? ?? ??? ?????? ?? ???? ????? ?? ???? ???????? ?? ??? ???? ????? ?? ??? ????????? ???? ??. Microsoft ????-?????? ?????????? ?? ????? ?????? ?? ?? ??? ??.
?????????? ?? ??????? ????????? ??????? ??:315041

??????????? ???

 

Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from smallbusiness.support.microsoft.com