INFO: SharePoint Portal Server Support Guidelines

This article discusses several support guidelines for the use of SharePoint Portal Server (SPS) 2001.

SharePoint Portal Server Resource Kit

Information and code that are provided as part of the SharePoint Portal Server Resource Kit are not supported by Microsoft Product Support Services (PSS).

Web Parts

The following Web Parts are supported on an "as is" basis. This means that the Web Parts should install and run correctly if the stated conditions are met. Any Web Parts that are not on this list are not supported by Microsoft Product Support Services.

• Content Viewer
• Date Header
• IMSC Toolbox
• Microsoft Avanade SAP Toolbox
• Microsoft Avanade Siebel Toolbox
• Microsoft Office Spreadsheet
• Microsoft Outlook Calendar
• Microsoft Outlook Contacts
• Microsoft Outlook Messages
• Microsoft Outlook Notes
• Microsoft Outlook Smart Calendar
• Microsoft Outlook Smart Contacts
• Microsoft Outlook Smart Mailbox
• Microsoft Outlook Smart Messaging
• Microsoft Outlook Tasks
• MSN Encarta Reference
• MSN MoneyCentral Search
• MSN MoneyCentral Stock Quotes
• MSN MoneyCentral Stock Ticker
• MSN Search
• MSNBC Business News
• MSNBC Stock News
• MSNBC Stock Quote list
• MSNBC Weather
• Simple HTML Viewer
• Web Links

Modifying the shipping SPS Web Parts is not supported; this includes moving them from their default dashboards. Your modifications may be lost as a result of any upgrade, repair, or service pack installation. Also, some Web Parts use relative path schemes that may break if the parts are not in their intended location.

Limited Support for File Modifications

Modification of any SharePoint Portal Server files other than Catalogs.xml and DashBoardExtensions.vbs is not supported. Any other files that are installed by SPS may be overwritten by any SPS upgrade, repair, or service pack installation.

Functions in TahoeUtils.asp

The functions exposed by the TahoeUtils.asp file are considered proprietary code and are not supported for use in customer code.

Unsupported Interfaces

Interfaces, methods, or properties that are not documented in the SharePoint Portal Server software development kit (SDK) are not supported. The SDK does not document many of the libraries that are installed by SharePoint Portal Server. For example, the following libraries are not supported for customer development:

• Versioning Model Service Object 1.0 Type Library
• vaiutild 1.0 Type Library
• VAISetup 1.0 Type Library
• VAISecurity 1.0 Type Library
• VAIDDManager 1.0 Type Library
• Tahoe Forms Type Library
• SharePoint Portal Server 1.0 Snapin Type Library
• PKMPL 1.0 Type Library
• pkmaxctl 1.0 Type Library
• PKM Version Manager 1.0 Type Library
• PKM Office Integration Type Library
• PKM event sink 1.0 Type Library
• PKM -- Core Objects Type Library
• Microsoft Tahoe Shell Extension Library
• Microsoft PKM Gatherer Plug-in Type Library
• Microsoft PKM Format Agent Library

CDO for Exchange 2000 Server

Direct use of Collaboration Data Objects (CDO) for Exchange 2000 Server is supported only on servers that are running Exchange 2000. Code that is written to the CDO for Windows 2000 library standard is supported provided that it does not rely on any Exchange 2000-specific behavior. For example, sending e-mail through a Simple Mail Transfer Protocol(SMTP) port is supported, but accessing items in the Web Storage System (WSS) by way of a CDO.Item object is not supported. For information on what is supported on an SPS server or client, see the documentation for CDO for Windows 2000.

Web Storage System Application Development

All Web Storage System (WSS) application development must be performed only under the Applications folder, not under the SharePoint Portal Server Workspaces folder.

For additional information, see the Readme.htm file in the SharePoint Portal Server SDK 1.0.