You receive a "Called RunScript when not marked in progress" error message during the installation of Office XP or Office 2000

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This article was previously published under Q315636

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SYMPTOMS

After you type the product key during the installation of Office XP or Office 2000, you may receive an error message similar to the following:

Error 2503: Called RunScript when not marked in progress

When you click Cancel, you may receive an error message similar to the following:

Error 2502: Called InstallFinalize when no install in progress.

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CAUSE

This error can occur when the system date on your computer is set incorrectly.

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To resolve this issue, reset the date on your computer to the correct date. To do this, follow these steps.

NOTE: Because there are several versions of Microsoft Windows, the following steps may be different on your computer. If they are, see your product documentation to complete these steps.

Click Start, point to Settings, and then click Control Panel.
In Control Panel, double-click Date and Time.
In the Date and Time Properties dialog box, edit the information so that the current date and time are displayed.
Click Apply, and then click OK.
Restart Office XP Setup or Office 2000 Setup.

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