Error message: The margins, label size, and number across or down values produce a page that is larger than the label page size

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This article was previously published under Q315749

For a Microsoft Word 2000 version of this article, see 224042 (http://support.microsoft.com/kb/224042/ ) .

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SYMPTOMS

When you try to create a new custom label, you receive the following error message:

The margins, label size, and number across or down values produce a page that is larger than the label page size.

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This issue occurs when the label information that you typed in the New Custom laser dialog box (or the New Custom dot matrix dialog box) is incorrect for the page size that is selected.

NOTE: To view the New Custom laser dialog box or New Custom dot matrix dialog box, point to Letters and Mailings on the Tools menu, and then click Envelopes and Labels. On the Labels tab, click Options and then click New Label.

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RESOLUTION

To correct this problem, type the correct label size information for the custom label that you are creating.

To help you to correctly type the custom label information, please refer to the following resources, as well as the "More Information" section.

For more information about how to create your own custom label, click Microsoft Word Help on the Help menu, type create a custom mailing label in the Office Assistant or the Answer Wizard, and then click Search to view the topics returned.
For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

290966 (http://support.microsoft.com/kb/290966/ ) How to create a custom label or modify an existing label

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MORE INFORMATION

To assist you in typing the correct settings when you create your new custom label, please refer to the following table for the descriptions of the values that are required to set up your custom label.

Label Property	Description
Label height	This is the distance from the top edge of the label to its bottom edge. It does not include the space between labels. If you type a new value, press TAB or click elsewhere in the dialog box to update the Preview box.
Label width	This is the distance from the left edge of the label to its right edge. It does not include the space between columns of labels. If you type a new value, press TAB or click elsewhere in the dialog box to update the Preview box.
Number across	This is the number of labels in a row on your sheet of labels. If you type a new value, press TAB or click elsewhere in the dialog box to update the Preview box.
Number down	This is the number of rows on your sheet of labels. If you type a new value, press TAB or click elsewhere in the dialog box to update the Preview box.
Top margin	This is the distance from the top edge of the label to the first line of type. If you type a new value, press TAB or click elsewhere in the dialog box to update the Preview box.
Side margin	This is the left margin of the label, the distance from the left edge of the label to the text. If you type a new value, press TAB or click elsewhere in the dialog box to update the Preview box.
Vertical pitch	This is the distance from the top of one label to the top of the next label. If you type a new value, press TAB or click elsewhere in the dialog box to update the Preview box.
Horizontal pitch	This is the distance from the left edge of one label to the left edge of the label next to it. This box is unavailable if the Number across value is 1. If you type a new value, press TAB or click elsewhere in the dialog box to update the Preview box.
Page size	Select the page size of your label sheet.