As it is stated in the Commerce Server 2000 online
documentation, "It is strongly recommended that your client computer have a
high-speed connection to your Business Desk application."
context, a high-speed connection is a local area network (LAN) connection.
Typically, this type of connection is 10 megabytes (MB) or faster. You must
have a high-speed connection because large amounts of data can be transmitted
across the network, depending on the functions that you perform and the data
that you query, such as in Analysis reports. Two reasons that you must have a
high-speed connection to use a Business Desk application over the Internet are
- By default, in Microsoft Internet Information Services
(IIS), the security of the Business Desk application is set to Windows
Integrated authentication or Windows NT Challenge/Response
(NTCR) authentication. By default, this type of authentication only
works on an intranet.
- Microsoft Internet Explorer processes an address that
contains a period (.), such as in an IP address or in a DNS name, and an Internet
address, and then Internet Explorer applies settings from the Internet security
zone to the address.
Although a Business Desk application cannot run over the
Internet by using the default client settings and the default server settings,
the "More Information" section in this article discusses a different method
that you can use to work around this issue.Note
Microsoft will use commercially reasonable efforts to support
If you cannot gain access to a Business Desk
application over the intranet, Microsoft recommends that you install and use
Terminal Services (either on a computer that is located on the local intranet
or on the computer that is running Commerce Server). By using Terminal
Services, you can connect the terminal server (through remote access or PPTP,
for example) to the same network as the Commerce Server-based computer. When
the terminal server is on this network, you can gain access to a Business Desk
application through the intranet.
Aside from configuration settings,
Business Desk clients must have Microsoft Internet Explorer 5.5 or later and
the Microsoft SQL Server client tools installed. See the Commerce Server 2000
online documentation for the specific software requirements.
Microsoft will use commercially reasonable efforts to support the
To Configure a Business Desk Application to Work over the Internet
- In Internet Services Manager:
- In the console tree, click the server, click the Web
site, and then locate the Business Desk application.
- On the Directory Security tab, click Edit for Anonymous access and authentication control.
- Turn on Basic authentication. Accept
the default Integrated Windows authentication.
- Follow these steps on each computer for which the following conditions are true:
- The computer is running Microsoft Internet Explorer.
- You want the computer to connect to a Business Desk application over the Internet.
Internet Explorer can now pass NTLM credentials to the trusted site. Therefore, the site can pass through the authentication process. Additionally, Internet Explorer will now trust the ActiveX controls that this Business Desk application presents.
- On the Tools menu, click Internet Options.
- On the Security tab, click the Local intranet zone.
- Click Sites, click Advanced, and then type the complete URL for the Business Desk application. For example: http://www.mydomain.com/retailbizdesk/
- Click Add, and then click OK two times.
- In the Internet Options dialog box, click the Local Intranet zone, click Custom Level, and then turn on the appropriate ActiveX controls and plug-ins option, depending on the online documentation.
- For the Analysis functions of a Business Desk application
to work over the Internet, you must configure online analytical processing
(OLAP) to communicate over HTTP (or HTTPS). To do this, you must install SQL
Server Enterprise Edition.
For more information about how to do this, click the following article numbers to view the articles in the Microsoft Knowledge Base:
How to enable Commerce Server 2000 OLAP reports over HTTPS with SQL Server 2000
Cannot access Business Desk Analysis Services over domains
Article ID: 315756 - Last Review: July 7, 2006 - Revision: 3.2
- Microsoft Commerce Server 2000 Standard Edition
- Microsoft Commerce Server 2002 Standard Edition