Article ID: 315964 - Last Review: September 30, 2005 - Revision: 5.1 OL2000: Dr. Watson Error When You Open an Outlook Form Template ShortcutThis article was previously published under Q315964 SYMPTOMS When you attempt to open an Outlook Form template (.oft)
shortcut that is saved on your desktop or in the Start menu, the Explorer.exe file may cause a Dr. Watson error to
occur. CAUSE This problem can occur when you have multiple .oft
shortcuts on your desktop that are accessing a file share of the .oft files.
RESOLUTION To resolve this problem, obtain the latest
service pack for Microsoft Office 2000. For additional information, click the
following article number to view the article in the Microsoft Knowledge Base: 276367
(http://support.microsoft.com/kb/276367/EN-US/
)
OFF2000: How to Obtain the Latest Office 2000 Service Pack The English-language version of this fix should
have the following file attributes or later:Date File name Platform -------------------------------------- 10-Jan-2002 Olkfstub.dll 9.0.0.6110 STATUSMicrosoft
has confirmed that this is a problem in the Microsoft products that are listed
at the beginning of this article.
This problem was first corrected in
Microsoft Office 2000 Service Pack 3 (SP-3).
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