Article ID: 316270 - Last Review: September 27, 2005 - Revision: 2.4 WD2000: "Unknown Character" Error Message or Result of Zero When Field Contains E or N CharacterThis article was previously published under Q316270 SYMPTOMS A numeric field or numeric form field in Word 2000 may
yield a result of 0 (zero) or evaluate to the following error message:
Error! Unknown character in picture string.
CAUSE This behavior occurs if the field contains a numeric format
string that contains the letters "E" or "N," as in the following example:
{=123 \# "#.00 EUR"}
RESOLUTION To resolve this problem, obtain the latest
service pack for Microsoft Office 2000. For additional information, click the
following article number to view the article in the Microsoft Knowledge Base: 276367
(http://support.microsoft.com/kb/276367/EN-US/
)
OFF2000: How to Obtain the Latest Office 2000 Service Pack The English version of this fix has the file
attributes (or later) that are listed in the following table. The dates and
times for these files are listed in coordinated universal time (UTC). When you
view the file information, it is converted to local time. To find the
difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. Date Time Version Size File name --------------------------------------------------------- 23-APR-2002 17:24 n/a 1,945,936 Mso9.msp 23-APR-2002 20:14 n/a 4.036.272 Mso9_admin.msp 23-APR-2002 14:02 n/a 3.929.640 WInword.msp 23-APR-2002 15:22 n/a 4.674.720 Winword_admin.msp Date Time Version Size File name ------------------------------------------------------- 22-APR-2002 18:13 9.0.0.6418 8,814,644 Winword.exe 22-APR-2002 22:54 9.0.0.6418 5,599,281 Mso9.dll WORKAROUND To work around this issue, enclose the string that contains
the letters in single quotation marks, as follows: {=123 \# "#.00 'EUR'"} STATUSMicrosoft
has confirmed that this is a problem in the Microsoft products that are listed
at the beginning of this article.
This problem was first corrected in
Microsoft Office 2000 Service Pack 3 (SP-3).
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