Article ID: 316593 - Last Review: January 31, 2007 - Revision: 3.9

The DocumentComplete Event May Not Be Triggered When You Open a New Browser Window

View products that this article applies to.

This article was previously published under Q316593

SYMPTOMS

In Internet Explorer 5.5 Service Pack 2 (SP2) and Internet Explorer 6, the DocumentComplete event may not be triggered as expected. This problem is likely to occur if you are browsing in a new Internet Explorer window (for example, if you are browsing after you click a link that opens a new Internet Explorer window).

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CAUSE

This problem is caused by a previous fix to Mshtml.dll.

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RESOLUTION

Internet Explorer 6

To resolve this problem, obtain the latest service pack for Internet Explorer 6. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

328548 (http://support.microsoft.com/kb/328548/EN-US/ ) How to Obtain the Latest Internet Explorer 6 Service Pack

The English version of this fix should have the following file attributes or later:

   Date         Time   Version         Size       File name
   ---------------------------------------------------------
   19-Mar-2002  09:38  6.00.2715.1900  2,754,048  Mshtml.dll

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WORKAROUND

To work around this behavior, Web page developers can use the DownloadComplete event instead of the DocumentComplete event. However, this may not achieve the same results.

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Internet Explorer 6 Service Pack 1.

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