OL2002: Public Folder Data That Contains Calendaring Information Does Not Appear Correctly

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This article was previously published under Q316705

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SYMPTOMS

If you view a public folder that contains calendaring information, the data may not appear correctly. For example, some folders appear to be empty when the folder should contain appointments.

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This problem can occur in a Microsoft Exchange Site that has multiple servers that house public folders with calendaring data. The client always correctly displays the public folder data on the first server where it opens a public folder. It does not correctly display data that is housed on a different server during the same client session.

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RESOLUTION

To resolve this problem, obtain the latest service pack for Microsoft Office XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

307841 (http://support.microsoft.com/kb/307841/EN-US/ ) OFFXP: How to Obtain the Latest Office XP Service Pack

The English-language version of this fix should have the following file attributes or later:

   Version       Size       File name     
   -------------------------------------
   10.0.3618.0   47,432     Bjablr32.dll
   10.0.3604.0   108,872    Emablt32.dll
   10.0.3729.0   538,952    Emsmdb32.dll 
   10.0.3729.0   850,248    Msmapi32.dll

After the fix is installed, the following files will have the listed attributes or later:

   Version       Size       File name     
   -------------------------------------
   10.0.3618.0   47,432     Bjablr32.dll
   10.0.3604.0   108,872    Emablt32.dll
   10.0.3729.0   538,952    Emsmdb32.dll 
   10.0.3729.0   850,248    Msmapi32.dll

The fix is also available for the Swedish language.

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Office XP Service Pack 2 (SP-2).

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