Article ID: 316924 - Last Review: October 11, 2005 - Revision: 3.5

OL2000: You Can Recall DL Message Although You Are Not the Original Sender

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SYMPTOMS

You can recall a message that was sent from a distribution list (DL) although you are not the original sender of the message. After you recall the message, you receive many "Message Recall Failure" notifications. (Each recall to each member of the DL is unsuccessful, and the server sends the notification back to you,)

RESOLUTION

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language. The English-language version of this fix should have the following file attributes or later:
   Date           Time  Version    Size       File name     
   -------------------------------------------------------
   17-JAN-2002   08:48  9.0.0.6124 2,643,968  Outlook.msp
   28-JAN-2002   12:17  9.0.0.6124 7,716,352  Outlook_admin.msp
				

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

APPLIES TO
  • Microsoft Outlook 2000 Standard Edition
Keywords: 
kbautohotfix kbhotfixserver kbqfe kbbug kbfix kboffice2000presp3fix kboffice2000sp3fix KB316924
 

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