"Stop error code 0x00000067 (CONFIG_INITIALIZATION_FAILED)" error message when you try to start Windows

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Article ID: 317053 - View products that this article applies to.
This article was previously published under Q317053
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SYMPTOMS

When you attempt to start Windows normally or in Safe mode (VGA mode), the computer may stop responding and you may receive the following STOP (blue-screen) error message:
STOP 0x00000067 (0x00000004, 0x00000008, 0x00000000, 0x00000000)
CONFIG_INITIALIZATION_FAILED.
NOTE: This behavior can also occur when you attempt to start Windows Setup from the Windows CD-ROM.

CAUSE

This behavior indicates that the Windows registry is unable to allocate the memory pool needed to contain the registry files. This may be caused by a defective random access memory (RAM) module.

RESOLUTION

To troubleshoot this issue, replace the RAM modules in the computer, and then attempt to start Windows. If the problem persists, disable caching on the motherboard. If doing this resolves the issue, contact the motherboard manufacturer for diagnostic information.

For information about how to contact your motherboard manufacturer, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:
65416 Hardware and Software Third-Party Vendor Contact List, A-K

60781 Hardware and Software Third-Party Vendor Contact List, L-P

60782 Hardware and Software Third-Party Vendor Contact List, Q-Z

MORE INFORMATION

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

REFERENCES

For additional information about how to troubleshoot a STOP 0x67 error message, click the article number below to view the article in the Microsoft Knowledge Base:
195372 STOP 0x00000067 on System Reboot

Properties

Article ID: 317053 - Last Review: February 1, 2012 - Revision: 3.0
APPLIES TO
  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows 2000 Professional Edition
  • Microsoft Windows NT Server 4.0 Standard Edition
  • Microsoft Windows NT Workstation 4.0 Developer Edition
Keywords: 
kberrmsg kbprb ocsso KB317053

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