PPT2002: You Receive an Error Message When You Call the 'Close' Method of the 'ActivePresentation' Event

View products that this article applies to.

This article was previously published under Q317301

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SYMPTOMS

If you call Presentation.Close in one of the following Microsoft PowerPoint events

NewPresentation
PresentationOpen
PresentationClose
PresentationNewSlide
PresentationPrint
SlideShowBegin
WindowActivate
WindowBeforeDoubleClick
WindowBeforeRightClick
WindowDeactivate

you receive the following error message:

Run-time error '-2147188160 (80048240)':
Application (unknown member): Invalid request. "The operation cannot be performed in this handler"

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This problem occurs because PowerPoint events are synchronous, unlike the events that are in other Microsoft Office programs. Therefore, when you call the Close method, it results in another event and fails when called during the events that are listed in the "Symptoms" section of this article.

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RESOLUTION

Two new events, the AfterNewPresentation and the AfterPresentationOpen events, were added to the PowerPoint object model in Microsoft Office XP Service Pack 2 (SP-2). To resolve this problem, replace both the NewPresentation and the PresentationOpen events with the new events in Office XP SP-2.

NOTE: The NewPresentation and PresentationOpen events are the only events that are addressed in Office XP SP-2.

To resolve this problem, obtain the latest service pack for Microsoft Office XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

307841 (http://support.microsoft.com/kb/307841/EN-US/ ) OFFXP: How to Obtain the Latest Office XP Service Pack

The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

   Date           Time  Size       File name
   -------------------------------------------------
   26-Apr-2002   15:56  2,275,384  Powerpnt.msp
   26-Apr-2002   16:40  8,168,448  Powerpnt_admin.msp
   01-May-2002   10:31      2,642  Readme.txt

After the hotfix is installed, the following files will have the listed attributes or later:

   Date           Time  Version         Size       File name
   ----------------------------------------------------------
   24-Apr-2002   12:44  10.0.4016.0       244,040  Msppt.olb
   24-Apr-2002   12:44  10.0.4016.0     5,974,344  Powerpnt.exe

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

This problem was first corrected in Office XP Service Pack Service Pack (SP-2).

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