Article ID: 317426 - Last Review: July 28, 2006 - Revision: 3.5 OL2002: How to Make Outlook 2002 Load a Transport Provider Immediately After StartupThis article was previously published under Q317426 IMPORTANT: This article contains information about modifying the registry.
Before you modify the registry, make sure to back it up and make sure that you
understand how to restore the registry if a problem occurs. For information
about how to back up, restore, and edit the registry, click the following
article number to view the article in the Microsoft Knowledge Base: 256986
(http://support.microsoft.com/kb/256986/EN-US/
)
Description of the Microsoft Windows Registry SYMPTOMS Outlook 2002 does not load transport providers immediately
after startup. CAUSE Outlook 2002 has redesigned its use of the MAPI spooler.
The Mapisp32.exe file process is no longer used in Outlook 2002. With the new
design, the Outlook Protocol Manager (OPM) calls the MAPI Protocol Handler
(MPH), which calls each of the MAPI transports as needed. There is not a way for the transport to programmatically control the Send/Receive function with the new design in Outlook 2002 because the OPM is in control of this functionality. For additional information, click the article number below to view the article in the Microsoft Knowledge Base: 304116
(http://support.microsoft.com/kb/304116/EN-US/
)
OL2002: Custom MAPI Transport Providers May Not Function
RESOLUTIONTo resolve this problem, obtain the latest
service pack for Microsoft Office XP. For additional information, click the
following article number to view the article in the Microsoft Knowledge Base: 307841
(http://support.microsoft.com/kb/307841/EN-US/
)
OFFXP: How to Obtain the Latest Office XP Service Pack
After you apply the fix, you must add registry keys
to the registry to activate the fix. WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.
STATUSMicrosoft
has confirmed that this is a problem in the Microsoft products that are listed
at the beginning of this article.
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