Article ID: 317812 - Last Review: October 27, 2006 - Revision: 1.5

IEEE 1394 Network Adapter and IEEE 1394 Connection May Not Be Visible on Your Computer

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SYMPTOMS

Your IEEE 1394 network adapter and IEEE 1394 connection may not be visible on your computer. This problem happens when there is a IEEE 1394 hub to which no device is connected. This means that a node exists, but no device is there.

RESOLUTION

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language. The English version of this fix should have the following file attributes or later:
   Date         Time   Version      Size    File name
   ----------------------------------------------------
   18-FEB-2002  19:20  5.1.2600.29  49,664  1394bus.sys
				

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

APPLIES TO
  • Microsoft Windows XP Home Edition
  • Microsoft Windows XP Professional
Keywords: 
kbautohotfix kbhotfixserver kbqfe kbbug kbenv kbfix kbqfe kbui KB317812