The Power Management Tab Is Not Available in Device Manager for a USB Mouse

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Article ID: 317845 - View products that this article applies to.
This article was previously published under Q317845
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SYMPTOMS

The Power Management tab may be missing in the properties for a Universal Serial Bus (USB) mouse in Device Manager. Only the General and Driver tabs may appear.

CAUSE

On some USB controllers, the Windows 2000 UHCD driver may misinterpret the device capabilities of the root hub. This causes an invalid Device Wake state to be set; Advanced Configuration and Power Interface (ACPI) does not add the Power Management tab to the properties for the USB mouse.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
260910 How to Obtain the Latest Windows 2000 Service Pack
The English version of this fix should have the following file attributes or later:
   Date         Time   Version      Size    File name
   --------------------------------------------------
   14-Feb-2002  11:15  5.0.2195.49  20,624  Usbd.sys
				

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 3.

MORE INFORMATION

For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:
265173 The Datacenter Program and Windows 2000 Datacenter Server Product
For additional information about how to install multiple hotfixes with only one reboot, click the article number below to view the article in the Microsoft Knowledge Base:
296861 Use QChain.exe to Install Multiple Hotfixes with One Reboot

Properties

Article ID: 317845 - Last Review: January 31, 2007 - Revision: 3.3
APPLIES TO
  • Microsoft Windows 2000 Service Pack 1
  • Microsoft Windows 2000 Service Pack 2
  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows 2000 Service Pack 1
  • Microsoft Windows 2000 Service Pack 2
Keywords: 
kbbug kbfix kbwin2000presp3fix kbqfe kbwin2000sp3fix kboswin2000fix kbhotfixserver KB317845

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