"Windows cannot load your profile because it may be corrupted" error message when you try to log on to Windows XP

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This article was previously published under Q318011

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SYMPTOMS

When you try to log on to Microsoft Windows XP Home Edition or Microsoft Windows XP Professional, you receive the following error message:

Windows cannot load your profile because it may be corrupted. You may be logged in using a temporary User Profile.

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CAUSE

This issue may occur if the current user profile is damaged.

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To resolve this issue, create a new user profile.

For additional information about how to create a new user profile, click the following article number to view the article in the Microsoft Knowledge Base:

811151 (http://support.microsoft.com/kb/811151/ ) How to copy data from a corrupted user profile to a new profile

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MORE INFORMATION

If the original profile contained Microsoft Outlook Express e-mail and address book information, you may have to restore this information to the new user profile.

For additional information about how to restore e-mail and address book information, click the following article number to view the article in the Microsoft Knowledge Base:

188854 (http://support.microsoft.com/kb/188854/ ) OLEXP: How to back up the Outlook Express address book and mail folders

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