Article ID: 318028 - View products that this article applies to.
This article was previously published under Q318028
When you try to install a SpeedStream 4060 USB ADSL modem from Efficient Networks on your computer, you may not be able to install the vendor-supplied installation software. You may also receive the following error message:
There was a problem installing this hardware - Efficient Networks Speedstream 4060 Modem - An error occurred during the installation of the device. The required section was not found in the INF.
This behavior occurs if the third-party driver for the device is not the latest version or the correct version for Windows XP.
To resolve this issue, follow these steps:
You may have to install Internet service provider (ISP)-specific connection software to connect to the Internet.
Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
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