Article ID: 318035 - Last Review: February 1, 2007 - Revision: 1.3 PPT2002: Macintosh PNG Files Are Displayed As BlackThis article was previously published under Q318035 SYMPTOMS
If you insert a Portable Network Graphic (PNG) file that was created on a Macintosh computer in Adobe PhotoShop, the file is displayed as solid black.
CAUSE
This problem occurs because the Macintosh PNG file contains information in the alpha-channel of the picture and the PowerPoint graphics filter cannot decipher the information.
RESOLUTIONTo resolve this problem, obtain the latest service pack for Microsoft Office XP. For additional information, click the following article number to view the article in the
Microsoft Knowledge Base:
307841
(http://support.microsoft.com/kb/307841/EN-US/
)
OFFXP: How to Obtain the Latest Office XP Service Pack
The English version of this fix should have the following file attributes
or later:
Date Time Version Size File name ---------------------------------------------------------- 25-Mar-2002 23:56 2,962 Readme.txt 25-Mar-2002 23:38 4,223,912 Shared.msp 26-Mar-2002 00:59 6,883,568 Shared_Admin.msp Date Time Version Size File name ---------------------------------------------------------- 22-Mar-2002 14:56 10.0.3919.0 9,996,616 Mso.dll STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Office XP Service Pack 2 (SP-2). MORE INFORMATIONThe third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
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