PPT2002: Cannot Set Transparent Color of an Image

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Article ID: 318042 - View products that this article applies to.
This article was previously published under Q318042
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When you try to use the Transparency tool on an object, the color may not become transparent as expected. This problem occurs mainly with pictures that were created on a Macintosh.


This problem occurs because Microsoft PowerPoint cannot correctly determine the selected transparent color. Therefore, PowerPoint tries to apply a transparency to incorrect color values.


To resolve this problem, obtain the latest service pack for Microsoft Office XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
307841 OFFXP: How to Obtain the Latest Office XP Service Pack
The English version of this fix should have the following file attributes or later. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date         Time      Version      Size       File name
   04-APR-2002  01:23:59                   2,962  Readme.txt
   04-APR-2002  00:50:34               4,352,636  Shared.msp
   04-APR-2002  03:03:27               7,000,480  Shared_admin.msp
After the hotfix is installed, the following files will have the listed attributes or later:
   Date         Time      Version      Size       File name
   02-APR-2002  12:12:18  10.0.3926.0  9,996,616  Mso.dll


Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Office XP Service Pack 2 (SP-2).
Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.


Article ID: 318042 - Last Review: October 25, 2013 - Revision: 1.0
Applies to
  • Microsoft PowerPoint 2002 Standard Edition
kbnosurvey kbarchive kbhotfixserver kbqfe kbbug kbfix kbofficexppresp2fix kbofficexpsp2fix KB318042

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