When you try to open certain documents in Word 2002 that contain images and that were created in Microsoft Word 97 or Microsoft Word 2000, some of the images may not appear or print in the document.

Note: When you try to open the same documents in Word 97 or Word 2000, the images appear and print correctly.

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To resolve this problem, obtain the latest service pack for Microsoft Office XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

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Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

This problem was first corrected in Microsoft Office XP Service Pack 2.

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