XADM: The Received Date and Time of a Message May Not Be Displayed Correctly in Outlook

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Article ID: 318145 - View products that this article applies to.
This article was previously published under Q318145
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SYMPTOMS

In Exchange 2000 Server and Outlook, the received date and time of a message may not be displayed correctly.

This problem may occur if the following conditions exist:
  • The original message comes by means of Simple Mail Transfer Protocol (SMTP) Internet e-mail.
  • The message is sent again by means of Outlook.
  • The message is then sent again to another mailbox that exists in a different storage group on the same Exchange 2000 server.

CAUSE

This problem occurs because the Exchange 2000 information store incorrectly preserves the date and time (PR_MESSAGE_DELIVERY_TIME) of the original message when a message is sent between users who are in different storage groups on the same Exchange 2000 server.

RESOLUTION

To resolve this problem, obtain the latest service pack for Microsoft Exchange 2000 Server. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
301378 XGEN: How to Obtain the Latest Exchange 2000 Server Service Pack
This fix has the following file attributes or later:

Component: Information store

Collapse this tableExpand this table
File nameVersion
Store.exe6.0.5770.64
Davex.dll6.0.5770.64
Excdo.dll6.0.5770.64
Exoledb.dll6.0.5770.64
Exprox.dll6.0.5770.64
Jcb.dll6.0.5770.64
Mdbsz.dll6.0.5770.64

NOTE: Because of file dependencies, this update requires Microsoft Exchange 2000 Server Service Pack 2.

STATUS

Microsoft has confirmed that this is a problem in Microsoft Exchange 2000 Server. This problem was first corrected in Microsoft Exchange 2000 Server Service Pack 3.

Properties

Article ID: 318145 - Last Review: October 24, 2013 - Revision: 3.2
APPLIES TO
  • Microsoft Exchange Server 2000 Service Pack 1
  • Microsoft Exchange 2000 Server Service Pack 2
  • Microsoft Outlook 2002 Standard Edition
Keywords: 
kbnosurvey kbarchive kbbug kbexchange2000presp3fix kbexchange2000sp3fix kbfix KB318145

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