Article ID: 318232 - Last Review: July 24, 2007 - Revision: 4.7 SMS: The "BROWSTAT.EXE STATUS" Command Does Not Return a Server List
This article was previously published under Q318232 IMPORTANT: This article contains information about modifying the registry. Before you
modify the registry, make sure to back it up and make sure that you understand how to restore
the registry if a problem occurs. For information about how to back up, restore, and edit the
registry, click the following article number to view the article in the Microsoft Knowledge Base:
256986
(http://support.microsoft.com/kb/256986/EN-US/
)
Description of the Microsoft Windows Registry
On This PageSYMPTOMS
When you are troubleshooting browsing services, running the
browstat.exe status command may not return the server list. For example:
Status for domain Domain1 on
This problem may occur if a Systems Management Server (SMS) site is installed on the domain master browser.
transport \Device\NetBT_Tcpip_{A6CF5547-5F56-443D-8EDE-EB587696F543} Browsing is active on domain. Master browser name is: SERVER01 Master browser is running build 2195 3 backup servers retrieved from master SERVER01 \\SERVER02 \\SERVER03 \\SERVER04 Unable to retrieve server list from SERVER01: 1230 RESOLUTIONService Pack InformationTo resolve this problem, obtain the latest service pack for Microsoft Systems Management Server 2.0. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:288239
(http://support.microsoft.com/kb/288239/EN-US/
)
How to Obtain the Latest Systems Management Server 2.0 Service Pack
Hotfix InformationA supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix. Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: http://support.microsoft.com/contactus/?ws=support
(http://support.microsoft.com/contactus/?ws=support)
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
The English-language post-Service Pack 3 (SP3) version of this fix should have the following file attributes or later:
Date Time Version Size File name Platform ------------------------------------------------------------------ 01-Mar-2001 07:45 2.0.1493.3245 145,680 Colleval.dll Alpha 01-Mar-2001 07:45 2.0.1493.3245 91,024 Colleval.dll I386 01-Mar-2001 07:45 2.0.1493.3245 173,328 Inboxmgr.dll Alpha 01-Mar-2001 07:45 2.0.1493.3245 108,432 Inboxmgr.dll I386 WORKAROUNDWARNING: If you use Registry Editor incorrectly, you may cause serious problems that may
require you to reinstall your operating system. Microsoft cannot guarantee that you can solve
problems that result from using Registry Editor incorrectly. Use Registry Editor at your own
risk. To work around this issue, set the set the IsDomainMaster value to No under the HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Browser\Parameters registry key, and then restart the Computer Browser service. STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Systems Management Server 2.0 Service Pack 5. MORE INFORMATIONHow to Install the HotfixInstall this hotfix on all primary and secondary site servers that may become the master browser. To install the hotfix, use one of the following methods.How to Use the Hotfix InstallerNOTE: Use this method only on Intel-based computers.
How to Manually Install the Hotfix
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