OL2000: Outlook Does Not Display a Complete HTML Message or Excel Form If Internet Explorer 6.0 Is Installed

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Article ID: 318256 - View products that this article applies to.
This article was previously published under Q318256
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SYMPTOMS

Outlook 2000 may not display a complete HTML message or a message that contains an embedded Microsoft Excel form if Microsoft Internet Explorer 6.0 is installed on the computer on which Outlook 2000 is installed.

CAUSE

Because of a code change in version 6.0.2600.0 of the Mlang.dll file, the Mlang.dll file may default to using the US-ASCII code pages under certain circumstances. If the US-ASCII code page is not currently installed on the Outlook 2000 computer, HTML messages may not appear in their entirety. Version 6.0.2600.0 of the Mlang.dll file is included with Internet Explorer 6.0.

RESOLUTION

To resolve this problem, obtain the latest service pack for Microsoft Internet Explorer 6. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
328548 How to Obtain the Latest Internet Explorer 6 Service Pack

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was corrected in Internet Explorer 6 Service Pack 1.

Properties

Article ID: 318256 - Last Review: February 27, 2014 - Revision: 3.3
APPLIES TO
  • Microsoft Outlook 2000 Standard Edition
  • Microsoft Internet Explorer 6.0, when used with:
    • Microsoft Windows XP Home Edition
    • Microsoft Windows XP Professional
    • Microsoft Windows XP Media Center Edition
    • Microsoft Windows XP Tablet PC Edition
    • Microsoft Windows 2000 Advanced Server
    • Microsoft Windows 2000 Datacenter Server
    • Microsoft Windows 2000 Professional Edition
    • Microsoft Windows 2000 Server
    • Microsoft Windows NT Server 4.0 Standard Edition
    • Microsoft Windows NT Server 4.0, Terminal Server Edition
    • Microsoft Windows NT Workstation 4.0 Developer Edition
    • Microsoft Windows Millennium Edition
    • Microsoft Windows 98 Second Edition
    • Microsoft Windows 98 Standard Edition
Keywords: 
kbnosurvey kbarchive kbbug kbfix KB318256

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