XADM: The Exchange 2000 Migration Wizard Does Not Work When You Migrate Exchange Server 5.5 users, and an Event ID 7017 or 7048 Error Message Is Logged

If you try to migrate users or mailboxes from a Microsoft Exchange Server 5.5 organization to Exchange 2000, the migration may stop working when you supply the Exchange Server 5.5 server name, account, and password. You may receive the following error message: If you use Exchange 2000 Server Service Pack 1 (SP1), the following error message may be logged in the Application event log: If you use the Exchange 2000 Server Service Pack 2 (SP2) version of the migration wizard, the following error message may be logged in the Application event log:

This problem may occur if the directory name for the Exchange Server 5.5 organization name contains a comma (,), for example, "Fabrikam, Inc."

To resolve this problem, obtain the latest service pack for Microsoft Exchange 2000 Server. For additional information, click the following article number to view the article in the Microsoft Knowledge Base: The English version of this fix should have the following file attributes or later:

Component: Migration wizard


NOTE: Because of file dependencies, this update requires Microsoft Exchange 2000 Server Service Pack 2.

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Exchange 2000 Server Service Pack 3.