HCW8091 error when you run the Hybrid Configuration Wizard

  • Article
  • Applies to:
    Exchange Online, Exchange Server 2016 Enterprise Edition, Exchange Server 2016 Standard Edition, Exchange Server 2013 Enterprise, Exchange Server 2013 Standard Edition, Exchange Server 2010 Enterprise, Exchange Server 2010 Standard

Original KB number:   3185379

Note

The Hybrid Configuration Wizard that's included in the Exchange Management Console in Microsoft Exchange Server 2010 is no longer supported. Therefore, you should no longer use the old Hybrid Configuration Wizard. Instead, use the Microsoft 365 Hybrid Configuration Wizard that's available at https://aka.ms/HybridWizard. For more information, see Microsoft 365 Hybrid Configuration wizard for Exchange 2010.

Symptoms

When you run the Hybrid Configuration Wizard, you receive the following error message:

HCW8091 = WinRM service is not enabled

Cause

This problem occurs if a required service isn't running on the server that's running Exchange Server to complete the underlying PowerShell session.

Resolution

To resolve this issue, follow these steps:

  1. On the server that's running Exchange Server, select Start, select Run, type Services.msc, and then press Enter.
  2. In the list of services, look for the Windows Remote Management service, and then make sure that it's running.
  3. Run the Hybrid Configuration Wizard again from https://aka.ms/HybridWizard.

More information

Still need help? Go to Microsoft Community or the Microsoft Q&A.