Virus Scanning API Does Not Work in SharePoint Portal Server

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Article ID: 318627 - View products that this article applies to.
This article was previously published under Q318627
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SYMPTOMS

The Microsoft Exchange 2000 information store exposes a virus scanning application programming interface (API). This virus scanning API is made available so that third-party virus scanning vendors can plug their virus scanning dynamic-link library (DLL) files into the virus scanning API and scan documents in the information store.

This same antivirus API functionality may not work in both SharePoint Portal Server 2001 and SharePoint Portal Server 2001 Service Pack 1 (SP1). This antivirus API functionality should work in SharePoint Portal Server by using the virus scanning API that is exposed by the information store.

The configuration between the virus scanning API and third-party virus scanning DLL files (such as the sample in the Exchange 2000 Software Development Kit [SDK]) works correctly. However, basic virus scanning functionality, such as cleaning a document, may cause SharePoint Portal Server to return an internal server error.

For example, if the virus scanning DLL file returns the VIRSCAN_VIRUS_CLEANED status (which means that the DLL file found a virus, but the DLL file cleaned the document successfully), an internal server error is returned by SharePoint Portal Server.

RESOLUTION

To resolve this problem, obtain the latest service pack for Microsoft SharePoint Portal Server 2001. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
312963 How to Obtain the Latest SharePoint Portal Server 2001 Service Pack
The English version of this fix should have the following file attributes or later:
   Date          Time      Version         Size            File name
   --------------------------------------------------------------------
   16-JAN-2002   7:09:24   10.145.4629.6   258,048 bytes   Pkmevsnk.dll
				
The following file is available for download from the Microsoft Download Center:
Q318627.exe
Release Date: Mar-12-2002

For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to Obtain Microsoft Support Files from Online Services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help to prevent any unauthorized changes to the file. NOTE: Because of file dependencies, this update requires Microsoft SharePoint Portal Server 2001 To resolve this problem, obtain the latest service pack for Microsoft SharePoint Portal Server 2001. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
312963 How to Obtain the Latest SharePoint Portal Server 2001 Service Pack

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
This problem was first corrected in Microsoft SharePoint Portal Server 2001 Service Pack 2.

Properties

Article ID: 318627 - Last Review: February 27, 2014 - Revision: 6.3
APPLIES TO
  • Microsoft SharePoint Portal Server 2001 Service Pack 1
Keywords: 
kbnosurvey kbarchive kbqfe kbhotfixserver kbshareptportalsvr2001sp2fix kbbug kbfix kbshareptportalsvr2001presp2fix KB318627

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